GuruSingapore
The Fair Gambling Codex is GuruSingapore's comprehensive set of principles and standards that define what we consider to be fair and acceptable practices in the online gambling industry. As part of the Casino Guru Singapore Group (CGSG), we are committed to creating a safer and more transparent gambling environment for all players.
Our codex serves as a benchmark against which we evaluate online casinos, ensuring that players have access to fair games, transparent terms, and reliable customer service. We believe that every player deserves to gamble in an environment free from unfair practices and deceptive terms.
Our Fair Gambling Codex is built on fundamental principles that protect players and promote industry integrity
Every player has the right to fair treatment, secure transactions, and protection of personal data. Casinos must implement robust security measures and responsible gambling tools.
All terms and conditions must be clear, easily accessible, and written in plain language. Hidden clauses and misleading information are strictly prohibited.
Games must use certified random number generators, and casinos must not manipulate outcomes. Players should have a genuine chance to win based on skill and luck.
Casinos must provide tools for self-exclusion, deposit limits, and reality checks. They should actively promote responsible gambling and provide support for problem gamblers.
Customer support must be responsive, knowledgeable, and available through multiple channels. Withdrawal processes should be efficient and transparent.
Casinos must hold valid licenses from reputable jurisdictions and comply with all applicable laws and regulations in their operating territories.
As part of the Casino Guru Singapore Group, we are committed to maintaining the highest standards of integrity in our casino reviews and recommendations. Our team of experts evaluates each casino against our Fair Gambling Codex to ensure that we only recommend operators that meet our strict criteria.
We believe that transparency is key to building trust with our users. That's why we publish detailed reviews that explain exactly how each casino measures up against our standards, including any areas where they may fall short.
Our goal is to create a gambling environment where players can enjoy their favorite games with confidence, knowing that they are playing at casinos that operate fairly and transparently.
We follow a rigorous process to ensure every casino meets our Fair Gambling Codex standards
We conduct thorough research on each casino's background, licensing, and operational history to ensure they meet our standards.
Our experts test games, payment methods, and customer support to verify that casinos deliver on their promises.
We analyze player feedback, complaint resolution rates, and financial stability to provide comprehensive evaluations.
We continuously monitor casinos to ensure they maintain our standards and update our reviews when necessary.
As part of the Casino Guru Singapore Group (CGSG), we are dedicated to upholding the highest standards in the industry
Our comprehensive evaluation process ensures that only casinos meeting our Fair Gambling Codex standards receive positive ratings
Valid licenses from reputable jurisdictions
RNG certification and game testing
Clear, fair, and transparent policies
Responsive and helpful assistance
Fast and secure transactions
Exceeds all Fair Gambling Codex standards with exceptional practices
Meets all standards with some areas of excellence
Meets most standards with minor areas for improvement
Meets basic standards but has notable issues
Fails to meet Fair Gambling Codex standards